About us
We want work to be demanding without being damaging
Your organisation depends on the judgement, energy and commitment of its people.
Our role is to help leaders support their teams before demanding work turns into burnout, disengagement or avoidable failure, using practical training grounded in Human Factors, Business Psychology and real workplace experience.
Who we are
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David Yates
Founder
Commercial airline pilot and Human Factors trainer.
Brings practical experience of communication, decision making and human performance in high-pressure environments.
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Duncan Maddox
Founder
30 years of technology and now a full-time trainer.
Brings cross-sector experience of complex work from financial services, consulting, gaming, public sector and NGOs.
Grounded in real-world practice
Our work draws on Human Factors, organisational psychology, aviation and Agile delivery.
We focus on practical skills people can use in real work: clearer communication, better decisions, earlier intervention and proper recovery.
Our mission is to support healthier people, stronger teams and organisations that can navigate uncertainty, avoid drift and keep doing good work when conditions are difficult.